Policies

Personal Information -- Cookies -- Returns -- Support

Personal Information

When you complete any form at the Efficient Solutions web site, the information which you provide (with the exception of credit card information, see below) is stored in our database in a password protected area. This information is required in order to identify you in case you have registered at the site before, and to send you updates about Efficient Solutions products.

This information is for our own use only, and will under no circumstances be released to any other party or organization. The only exception to this is when you have contacted Efficient Solutions via a third party reseller; in this case it may be necessary to share the information with the reseller.

Provided you have not purchased any Efficient Solutions product, you may remove your name from the database by sending email to support@effisols.com with the word "remove" as the subject.

Credit Card Information

When you conduct an online credit card transaction at our web site, your credit card information is actually collected by our credit card authorizing service (Authorize.Net) using a secure browser connection. Your credit card information is then validated using a secure leased line connection which is completely separate from the Internet.

The result of the transaction is transmitted back to our web site, but the credit card information itself does not become known to Efficient Solutions during the online transaction, and this information is not stored anywhere on our web site.

Cookies

Efficient Solutions does not place "cookies" on your computer.

Return Policy

All Efficient Solutions products may be downloaded for a free 30-day trial period. At any time during or after the trial period, you may register your software by purchasing a password. Please note that all sales are final once the password has been issued. If you have questions about the software prior to purchase, please contact Efficient Solutions.

Support Policy

Current versions of all Efficient Solutions products come with 60-day free email support, starting from the date you receive your password. To obtain support, please contact Efficient Solutions. Support is not available during the 30-day trial period, except for issues related to download and installation.